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How to Delete Your CrushOn AI Account: Every Question Answered
Account deletion on CrushOn AI is permanent and irreversible. Before you delete, there are two separate actions to take — and the order matters. This Q&A answers every common question about the process.
Do I need to cancel my subscription before deleting my account?
Yes — cancel first, then delete.
Deleting your account does not automatically cancel an active subscription. If you delete your account without canceling, you may continue to be billed for a subscription attached to an account that no longer exists. Cancel the subscription first, confirm the cancellation, then proceed with account deletion.
How do I cancel a CrushOn AI subscription?
Steps depend on where you subscribed:
If you subscribed on the website (crushon.ai):
- Log in at crushon.ai
- Go to Account Settings > Subscription
- Select "Cancel Subscription"
- Confirm cancellation
If you subscribed through Google Play:
- Open Google Play Store
- Tap your profile > Payments & Subscriptions > Subscriptions
- Find CrushOn AI and tap Cancel
If you subscribed through the Apple App Store:
- Open iOS Settings > Your Name > Subscriptions
- Find CrushOn AI and tap Cancel Subscription
Always confirm you receive a cancellation confirmation. Access continues until the end of the current billing period.
How do I delete my CrushOn AI account?
After canceling your subscription:
- Log in at crushon.ai
- Navigate to Account Settings (profile icon > Settings)
- Scroll to the bottom — find "Delete Account"
- Enter your account password to confirm
- Confirm deletion in the final prompt
The process takes effect immediately. You will be logged out and the account will no longer exist.
Is account deletion permanent?
Yes. CrushOn AI account deletion is irreversible. There is no recovery window, no soft-delete period, and no way to restore a deleted account. All data associated with the account — characters, conversation history, coins — is permanently removed.
If you are uncertain, consider the alternatives below before deleting.
What data gets deleted when I close my account?
The following is removed upon account deletion:
- Account credentials (email, password, OAuth connections)
- All created characters (public characters may remain in the library under anonymous attribution — see below)
- All conversation history
- Remaining coin balance
- Subscription records (after cancellation)
- Profile preferences and settings
What happens to characters I created that are publicly listed?
Public characters may remain visible in the community library under anonymous attribution after your account is deleted. If you want your characters removed from the public library before deleting your account, set each character to private first, then delete the account. The order matters — characters set to private before account deletion are removed entirely.
Can I delete just my conversation history instead of my whole account?
Yes. Individual conversations can be deleted from within the chat interface. If your reason for considering account deletion is to clear conversation history, you can do this without closing the account.
What if I want a break but not permanent deletion?
Two alternatives:
- Do nothing — CrushOn AI does not charge for inactivity on the free tier. If you are on a paid tier, cancel the subscription (which stops billing) but keep the account. Your characters and settings remain.
- Deactivate notifications only — Adjust notification settings in account preferences to go dark without losing account data.
Can I get a refund when I delete my account?
CrushOn AI's refund policy does not include automatic refunds for cancellation. Unused subscription time after cancellation is not refunded — access runs until the end of the billing period. For disputes about charges that occurred after you believed your subscription was canceled, contact support at the email provided in your billing receipt.
How do I contact CrushOn AI support for account issues?
Use the support link within the platform (Account Settings > Help) or contact through the official crushon.ai website. For billing disputes, reference your original payment confirmation email.
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Visit CrushOn AIFrequently Asked Questions
Yes. All remaining coins are forfeited upon account deletion. Coins have no cash value and cannot be transferred or refunded.
Generally yes — once deletion is processed, the email address is released. You can register a new account using the same email. However, no previous data (characters, history, coins) carries over.
Platform data practices are governed by the privacy policy at crushon.ai. Backup retention periods and data purge timelines are detailed there. For specific data removal requests under GDPR or CCPA, submit a formal deletion request through the privacy contact provided in the policy.
This indicates a subscription was not properly canceled before deletion. Contact your payment provider (credit card, Google Play, Apple App Store) to dispute the charge and cancel the subscription at the platform level. Keep your cancellation confirmation as documentation.
Ensure you are logged in to the correct account. If the option is still missing, contact CrushOn AI support directly — the option should be present for all accounts. Do not proceed with deletion attempts through other methods.